About the Company
WELCOME TO UNION LATINOS
At Union Latinos, we bring the heart of Colombia to Vancouver through traditional food, music, culture and unforgettable experiences.
Our restaurant is more than a place to eat: it’s a place where people come together, celebrate, dance, share good food and feel at home.
We’re passionate about showcasing the richness of Colombian culture while creating a welcoming experience for everyone who walks through our doors. From our kitchen to our Front of House team, every person plays an important role in bringing that experience to life.
We believe great hospitality starts with great people. That’s why we’re always looking for passionate, hardworking and positive individuals who want to grow with us and be part of the Union Latinos family.
Traditional Colombian Experience.
Great Food. Great Music. Great People.
About the Role
We’re looking for a reliable, energetic and people-focused Full-Time Shift Leader to help lead our Front of House team and ensure smooth restaurant operations throughout each shift.
As a Shift Leader, you will support the team, maintain service standards and help create a welcoming and memorable experience for every guest.
Key Responsibilities:
- Lead and support the Front of House team during shifts.
- Coordinate servers, bartenders and support staff.
- Ensure smooth and efficient restaurant operations.
- Monitor service quality and guest satisfaction.
- Handle guest concerns and resolve issues professionally.
- Assist with opening and closing procedures.
- Support training and onboarding of new team members.
- Ensure cleanliness, safety and service standards are maintained.
- Assist with cash handling and end-of-shift procedures.
- Communicate effectively with the kitchen and management team.
- Lead by example and help maintain a positive, professional and energetic work environment.
Requirements
A natural leader who enjoys working with people, thrives in a busy environment and takes pride in creating great guest experiences.
Previous restaurant or hospitality experience is required.
Previous leadership or supervisory experience is an asset.
Strong customer service and communication skills.
Excellent organizational and multitasking abilities.
Ability to remain calm and professional in a fast-paced environment.
Ability to lead by example and support a team during busy service periods.
Full-time availability is required.
Availability for evening and late-night shifts is required, including Fridays and Saturdays until approximately 3:00 AM.
Availability to work weekends and holidays ( if needed).
Must be legally eligible to work in Canada with a valid SIN number.
Serving It Right certification is required.
FOODSAFE Level 1 is an asset.
Fluency in Spanish is a strong asset.